Frequently Asked Questions
Everything you need to know before hitting the waves.
How long does shipping take for surfboards and heavy gear?
Standard shipping for surfboards and oversized equipment typically takes 5-7 business days. Smaller apparel items usually arrive within 3-5 business days via our express coastal network.
What is your return policy on wetsuits?
We offer a 30-day return policy on all wetsuits, provided they are in original condition with tags attached and have not been used in the water. We recommend trying them on at home first to ensure a snug fit.
Do you offer international shipping for surf gear?
Yes, Surf N' Wear Beach House ships to most coastal regions worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
How do I know which surfboard size is right for me?
Size depends on your skill level, weight, and the type of waves you'll be riding. Check our 'Size Guide' on each product page or contact our surf experts via live chat for a personalized recommendation.
Are your sunscreens and surf waxes reef-safe?
Absolutely. We are committed to ocean conservation, so all sunscreens and waxes sold in our shop are 100% reef-safe and biodegradable to protect our marine ecosystems.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.